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Print the QR code on receipts, bags, boxes, tables or the counter, or send the link after a visit. No app or account for your customers.
Put a GetHeard QR code on your receipts, bags or counter, or send the link after a visit. Instead of a survey, customers have a short chat that asks the right follow-up questions. You get the whole story, a summary, and a heads-up when someone needs a reply.
Most unhappy customers never complain. They just don't come back. GetHeard makes it easy for them to tell you instead.
Print the QR code on receipts, bags, boxes, tables or the counter, or send the link after a visit. No app or account for your customers.
“It took four days” gets a follow-up: what were you told when you dropped it off? Short, friendly, and in the customer’s own language.
Every chat comes with a summary, the topics it covered, and a flag when someone needs a personal reply from you.
A form stops at the rating. GetHeard asks one more question, the one you would have asked.
“It was OK.”
“The repair was fine, but it took four days when I was told two, and nobody called.” Now you know exactly what to fix.
GetHeard does the follow-up work a manager would, so you can stay with your customers.
Know about a bad experience while you can still fix it, with a drafted reply ready to send.
“4 people mentioned the wait on Saturday.” Specific reasons, not just a star average.
Every response, average rating and trend across your locations in one place.
Every customer is invited to leave a public review, never only the happy ones, and never for a reward. That’s how Google wants it.
A QR code on every box, bag and table. Hear about cold food and long waits the same night, not in a one-star review.
Learn moreA QR code on the receipt or the counter. Learn why people buy, what they couldn’t find, and what would bring them back.
Start freeSend the link after the appointment or pickup. Catch the small things, like slow turnaround or a surprise on the bill, before they cost you a regular.
Start freeEvery order gets a short conversation after delivery. Learn why customers love a product, or return it.
Everything that's live today, free while we build the rest with our first businesses. No credit card required.
Paid plans will be announced before they start. You'll never be charged without opting in.
Set up your page, print the QR code, and get your first conversation in minutes.